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Privacy Policy


The processing of personal data collected is carried out under the responsibility of:

Name and contact details of the Data Controller

Legrand SNC

128, av. du Maréchal de Lattre de Tassigny
87045 Limoges Cedex (France)



Legal information on the Data Controller

Société en Nom Collectif with a registered capital of 7.368.545 euros
SIRET No. 389 290 586 000 12
Code APE 4669 A
128, av. du Maréchal de Lattre de Tassigny
87045 Limoges Cedex (France)

RCS Limoges B 389 290 586


Data Protection Officer

Data Protection Officer – Julie CELMA

128 avenue du Maréchal de Lattre de Tassigny

87045 LIMOGES cedex France



This Privacy Policy was latest update on 18.12.2023.



Your personal data may be processed by authorized LEGRAND SNC personnel for a number of purposes.

Each of these purposes is associated with a "legal basis", which justifies our processing.

Your data is also kept for a predetermined period of time, which depends on the purpose of the processing.

The purposes, legal bases and retention periods are detailed in the table below:


Purposes of the processing

Legal basis

Data retention period

Direct marketing and Customized business development based on analytical profiling (if any)


Your consent when a law or regulation requires us to gather it


If gathering your consent is not needed, our legitimate interest to propose you our goods and services

Three years after your purchase, or three years after an action from you

Sending non marketing communications, surveys and/or quizzes in connection with your Application, Products and/or Services

Our legitimate interest in continuously developing and improving our Products, Services and customer relationship

Three years after your purchase, or three years after an action from you

Analytical profiling in order to display more relevant advertisements with respect to the purchased Products

Our legitimate interest in the ongoing improvement of our communications and customer relations

For the lifetime of your user account

Managing your request when you use the contact form

Our legitimate interest to provide an answer to your request, for instance regarding our products or service, a project for which you need the help of our staff, or your need to find a store

Within 6 months from the submission of your request

Managing your request to have your store listed

Our legitimate interest to list your store

For as long as your store is listed on our website

Training management

Our contractual relationship

For the duration of the training session and/or access to training resources



We collect your personal data from LEGRAND SNC, which is in charge of creating and managing your user account. The following personal data may thus be collected from this non-public source:

  • Your last and first name;
  • Your email address;
  • Your login and password
  • Other information regarding your account;



You have a right to access or rectify your personal data. Under certain conditions, you also have a right to delete your personal data, a right to data portability and a right to object or restrict the processing of your personal data. When we rely on your consent to perform a particular processing, you can withdraw such consent at any time.


If you request the erasure, or object to the processing of data necessary to the performance of our services and/or specified as mandatory, you will no longer be able to use the Software, as it requires the processing of these data in order to operate. 

Should you so request, we may send you the personal data that you have provided to us in an easily accessible format.

We will retain the above data for a maximum of 3 years after processing of your request.

You also have the right to define guidelines for the fate of your data after your death. 

You may exercise your rights at any time, subject to the production of valid supporting documents, by sending your request to our Data Protection Officer: 

- by post to: LEGRAND, Service Consommateurs (Consumer Affairs Department) or Service Relations Pro (Pro Relations Department), 128 avenue du Maréchal De Lattre de Tassigny, 87045 LIMOGES CEDEX, FRANCE, 

- using the contact form at the following address:


In the event you remain dissatisfied with our response, we remind you that you have the right to lodge a complaint with the French data protection authority, Commission Informatique et Libertés (CNIL): 


Only the following have access to your personal data, within the limits of their respective assignments:

  • The internal services of Legrand SNC, established in France, in order to manage your account;
  • LEGRAND SNC, which is in charge of the single sign on and the management of your user account;
  • The service provider Acquia, established in Ireland, responsible for hosting the data collected via the Website;
  • The service provider SQLI established in France responsible for the maintenance of the Website;
  • Our other IT services providers.
  • Our parent companies, that may access your personal data processed for marketing purposes; these companies may be located outside the EEA, in particular if you or your company are located outside the EEA.